If companies aren’t up front about their prices, they might have something to hide. After all, when you’re considering whether to use a service or make a purchase you only really need to know two things – 1. Does it meet/exceed my needs? and 2. How much does it cost? Telephone answering cost should be…
DetailsThe last few words of a phone call with create the lasting impression. Leave your callers feeling they’re in safe hands. Here’s how to wrap up a call like a Pro. Time is money, so you need to find ways to manage your phone conversations effectively. Customer service and satisfaction are extremely important. One wrong…
DetailsTelephonophobia is all too real for increasing numbers of people. The phobia itself is not the fear of phones as devices. Specifically it’s the fear of making and taking phone calls. Telephonophobia is on the increase and it’s particularly noticeable in the workplace, but why is this? We’ve all been living with phones for the…
DetailsBefore Covid killed the receptionists, do you remember the good old days when you’d visit a company? Behind the reception desk there would be lovely welcoming smiling faces. They’d be ready to help you with signing in and getting your visitor’s badge. Yep. Well those days have gone. A lot has changed since Coronavirus landed…
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