Many busy enterprises are turning away from automated switchboards in exchange for a real person at the end of the phone. With queries instantly answered and callers transferred through to the correct contact by a professional and knowledgable receptionist, the ‘press 1, press 2’ scenario is set to be banished into oblivion, exchanged for a…
DetailsCome and say hello… We’re exhibiting in Bristol. You can find us at Sterling Integrity’s exhibition, taking place at M Shed on Thursday 1st October. The event is free for delegates to attend, including free parking, lunch and refreshments. It boasts a unique combination of marketing, networking, seminars and exhibiting in a fun, friendly but…
DetailsYour potential new client called on their lunch break – but your phone just rang out! In desperate need of a same day appointment, you missed each other’s calls, so now your free appointment stays that way. Greeted with a voicemail? Oh no, no, no, no, no that just won’t do! You’re free and called…
DetailsWe’ve been in business for over 10 years but at PCM HQ there’s no hint of us slowing down, quite the opposite! With growth, it’s important for us that we stay true to our core principles and continue to offer the very best telephone answering service and customer experience possible. A few weeks ago, we…
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