Diverting is a doddle..

You will be allocated your own line and number for call divert. This number is configured so that the team know to answer the calls in your company name.  You have complete control over your own divert with the following options:

• Divert all calls
• or Divert after 6 rings/15 seconds
• or Divert when busy

Check call diversion options with your own provider as they may be different to the information on this page.

Call divert from a BT, Sky or TalkTalk landline

Divert all calls

To set up it’s *21* 01905 xxxxxx # and to check the divert *#21#

To cancel the divert #21#

Divert after 6 rings/15 seconds

To set up it’s *61* 01905 xxxxxx # and to check the divert *#61#

To cancel the divert #61#

Divert when busy

To set up it’s *67* 01905 xxxxxx # and to check the divert *#67#

To cancel the divert #67#

Call divert from a Virgin media landline

Divert all calls

To set up it’s *70 01905 xxxxxx # and to check the divert *#70

To cancel the divert #70

Divert after 6 rings/15 seconds

To set up it’s *77 01905 xxxxxx # and to check the divert *#77

To cancel the divert #77

Divert when busy

To set up it’s *76 01905 xxxxxx # and to check the divert *#76

To cancel the divert #76

You will need to check with your provider on any costs associated with setting up the call divert facility and any call forwarding charges.

Smart call divert

This is an excellent BT feature which allows you to remotely enable call diversion if you’re away from your landline.  You will be allocated a PIN number for security purposes.

With smart call divert you have ultimate control which means that your business phone lines will be covered exactly as and when you wish anytime from anywhere.